Account Overview: Guest

Technology Agreements

How do I know if I need to sign a Technology Agreement?
If you invoiced a product with traits requiring a Technology Agreement. Check with your Pioneer Sales Professional to see if you invoiced a product requiring an agreement.

I have already signed this agreement on paper but the screen does not indicate I have signed the agreement. What should I do?
Check the status of your agreements with your Pioneer Sales Professional.

How long does it take to process an electronic signature?
Electronic signatures for agreements on www.pioneer.com are recorded instantaneous. As soon as you provide the correct password authorization and click the "I Accept" button, your signature completion date and time is put on file in the Pioneer database.

Why do I need to provide an email address to sign an agreement?
We require an email address to complete electronic signatures so that an electronic confirmation can be given to your for your records. The email address provided will only be used for signature confirmation purposes, not for marketing.

The date on my Technology Agreement is older than a year. Do I need to sign this again?
Since 2003, Technology Agreements only need to be signed one time as it is an evergreen document.

Are my accounts secure?
Yes. Pioneer has taken many steps to ensure security of your account information online. Here are the steps Pioneer has taken to ensure security:

  • Before any customer can access personal information or account information, you must create an account on www.pioneer.com. Get started by going to www.pioneer.com. If you haven't registered, please complete the registration process. If you've registered, but don't remember your username or password, call us at 1-800-233-7333.
  • Secure pages. Pages are secured through encryption (SSL with 128 bit encryption) so data transferred over the internet cannot be intercepted by anyone other than the target user.
  • Username and Password. After a user has "activated" their account, the user must continue to provide a unique username and password to view personal information and accounts.

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