Pioneer Paramarsh - 24x7 farmer helpline
Pioneer Paramarsh (Advice) is a 24x7 national toll free farmer helpline (+91 1800 103 9799). This initiative is a reflection of DuPont Pioneer’s Long Look philosophy of “giving helpful management suggestions to our customers to assist them in making the greatest possible profit from our products”. Through this helpline, DuPont Pioneer extends technical advisory, crop management tips and product solutions to farmers across India.
To reach out to DuPont Pioneer India representatives, the farmer needs to place a missed call and within four working hours, a call centre executive calls back to collect relevant details. Then the call centre executive shares the details to concerned representative. After analyzing the information, the DuPont Pioneer representative contacts the concerned farmer to provide relevant resolution. The call center currently supports 6 Indian languages.